Advanced Teacher Training respects your privacy and we are committed
to protecting your online privacy.
This Online Privacy Statement explains why we collect information from you,
how we use it and the steps we are taking to ensure your privacy is
protected while using www.teyl.com, www.teyl.ca, www.teyl.org, www.teyl.info,
www.teachchildrenesl.com [also referred to as "our websites"].
The Privacy Statement also explains how
we protect your information after you leave our websites.
Why we collect information from you
Advanced Teacher Training collects personally identifiable information from you
only with your knowledge and consent. As explained in greater detail below,
we do so to allow you to purchase or register for certain products,
services and applications and complete those transactions; to enter contests;
to subscribe to email newsletters; and to provide you with links to the services
or sources of information that meet your needs.
We collect non-personally identifiable information from you in order for us to
better understand how people are using our websites. This information is aggregated
and analyzed to measure and improve our websites' performance. For example,
it allows us to enhance popular web pages, and to modify or discontinue those
that are not needed.
Advanced Teacher Training collects both types of information from you to help
meet its commitment
to provide excellent service and to continuously improve your experience
on our websites.
Collecting personally identifiable information
Advanced Teacher Training will ask you when we need information that personally
identifies you or allows us to contact you. This is most often limited to your
name, email address, mailing address and language preference, but may include
other information when needed to fulfill your request.
The types of personally identifiable information we collect fall into five
User ID and Passwords: Provides you with access to your profiled areas
and protected content.
Account Information: Tells us about whom you are, how to contact you,
and your shipping and billing information. Your account information also
contains any preferences you have provided to us, such as your language of
choice, email format and interests.
Customer Feedback and Support: Provides a mechanism for requesting
information from Advanced Teacher Training. This information also provides us with insight
on how we may improve our products and services to meet your needs.
Email Correspondence: Used to respond to your issues and inquiries of
all types. With your permission, may also be used to communicate information
about Advanced Teacher Training and our products and services.
Transactions: Shows us which products and services you have requested.
We will not use, disclose or retain payment information
(e.g. credit cards numbers) except to the extent required under law
and as you have otherwise consented.
Advanced Teacher Training uses a third-party secure socket layer (SSL) to
protect your sensitive information and applies other physical, technical and
administrative security safeguards commensurate with security risk.
If we use an agent (another company) to help us serve you, the agent is
bound by contract and other means to meet our same high standards.
Use and disclosure of personally-identifiable information
Personally identifiable information about you will only be used for the specific
purposes for which it is provided or as authorized by law. Advanced Teacher Training
must maintain websites security, for example, which includes the investigation
of unauthorized attempts to access, alter or delete data, the spreading
of viruses and other illegal intrusions. This could result in disclosures to
law enforcement agencies.
Personally identifiable information will not be disclosed to any other companies
for marketing purposes unless you explicitly authorize Advanced Teacher Training
to do so. Sharing your information with certain pre-selected companies
will allow us to provide you with the services you requested more efficiently.
You will have an opportunity to cancel these services if they are no longer required.
Retention/disposal of personally identifiable information
Most personally identifiable information you provide is retained by Advanced Teacher Training
for two years after the calendar year you provided it as required by law.
This allows you a reasonable period of time to access and request the
correction of your information. Transactions involving the collection of
taxes are retained for seven years, as required by applicable federal law. Information
concerning grades, transcripts, certificates, and information needed to identify
our course graduates will be retained as an "academic record" for up to 75
years unless you formally request that your academic record is deleted.
Collecting non-personally identifiable information
Our websites automatically collect non-personally identifiable information
from you when you visit our site. This includes click stream data and information
aggregates this information about your visit with those of other visitors.
You are not personally identified in any way.
This non-personally identifiable information helps us provide you
with a continually improving and enhanced online experience,
including the ease and speed of navigation to help you find the
products, services and information you need.
- Click stream data
This data includes general log information (click stream) such
as the full Uniform Resource Locator (URL) of the pages you accessed
on our websites and the Internet Protocol (IP) address used to connect
your computer to the Internet. We also collect referral and
aggregated "click-through" statistics such as page views,
unique visitors and time spent on the websites.
Session cookies: A session cookie is a small text file
placed on your browser by a web server. It acts essentially
as an identification card as it is unique to you, and can
only be read by the server that gave it to you.
www.teyl.com applications use session cookies to improve
site navigation and to enhance your online experience by
maintaining information from page to page within these
applications. Session cookies are automatically deleted
from your computer when you close your browser session.
Persistent cookies: A persistent cookie is a small
text file placed on your hard disk by a web server. It also
acts as your identification card; and can only be read by
the server that gave it to you.
Persistent cookies allow you to maintain your logged in
status while using Advanced Teacher Training online
applications; and help us customize your online
experience by remembering key bits of information
such as your recently created orders and which official
language you prefer when using our websites. For example,
the next time you access our websites, we will
automatically display the site in the language
you last chose. (You can easily revert to the
alternative language using the navigational
tools or resetting your cookies). Persistent
cookies expire a maximum of 2 years after your last visit.
Under no circumstances will Advanced Teacher Training
use any type of cookie to:
- Retrieve any information from your computer that
is not part of the cookie we sent to you
- Write any code, as part of the cookie, that could
be harmful to your computer
If you do not want cookies to be stored on your computer,
you may set your browser to refuse all cookies. This will slow down
your online experience and prevent you from utilizing certain
features of our websites.
- Tag software
Tag software uses an invisible 1x1 pixel and cookies from our agent's
server to help us determine how visitors access, navigate, and use
our websites. Our websites make use of a trusted agent and Tag
software to help us analyze the success of marketing campaigns
and report on aggregated site usage. The Tag software is not
used to store or track personally identifiable information.
Children and personally identifiable information
Advanced Teacher Training does not knowingly collect personally identifiable
information from children under the age of majority without the consent of a
parent or guardian.
Links to other sites
Our websites contains links to other websites. While Advanced Teacher Training
takes measures to ensure that the links on our websites are to reputable and
well-established companies, we are not responsible for the privacy practices
of those websitess. We encourage you to learn about the privacy practices
of those websitess.
Access to your personally identifiable information
Access to your personally identifiable information
You can access/update your personal information by
contacting the Customer Support Team.
To aid in processing your request, please include the following details:
- Contact Information (your name, address, email and telephone number)
- Name of the product or service where you want the update applied
- Details of the request (e.g., change of email address,
unsubscribe from a newsletter, review of your personal information, etc.)
Should you have any additional questions or comments related
to this Online Privacy Statement, please contact us. If you are
unsatisfied with our response, or have further questions
regarding privacy, please refer to our complaint procedure:
You are encouraged to express your privacy concerns
directly with Advanced Teacher Training.
This could include concerns that Advanced Teacher Training
is collecting too much personally identifiable information
about you, is improperly using or disclosing it, is keeping
it too long or destroying it too soon, or has denied you
access to it. You also may submit a complaint directly
to Advanced Teacher Training's privacy coordinator, who may
be contacted by using THIS FORM.